We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewelntime. Jewelry Online Store. Free Shipping on all orders. (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came about 21-23 days before Kirov. the ring is adjustable. The ring is really cool)))
Ring chic. As in the photo. It didn't go fast, but it's not scary. Thank you!
The ring was packed with the rest of the goods, but in a separate bag. It can be adjusted to any volume of the finger. In Kalmykia went a little more than a month
The goods came quickly but a little crumpled. Lucky that soft metal and I easily led it into the right shape. Thank you very much to the store.
Can be worn in two ways. I think the buckle is weak, but these are just my fears. Also for a long time could not understand how to wear it as in the second photo, but for this you should buckle the earring, bend the ear and hook the earring for it. There are no shortcomings.
крутые кольца, но змея немного светлее чем на фото и довольно большая, а так я довольна(inst : a.emae_)
The ring came in excellent condition, fully corresponds to the description. Adjustable in size, looks good. Came about 3 weeks before the Krasnoyarsk territory. Sent fast. If you want, buy.
Cool ring, but it turned out to be sooo small size. Although it is adjustable, which is good. Glitters, the color is cool) it came in a month with the fact that the orders were combined.
Шло 3 месяца заказываю во второй раз, так как у первого отвалилась голова когда задела об что то По размеру подошло отлично, подорожало на 20 рублей с момента как покупала в первый раз, видимо вырос спрос, но на 50-70 р. Не выглядит, так что не беспокойтесь, выглядит дорого достаточно, качество хорошее, но на всякий стоит покрыть прозрачным лаком
Sent fast Tracked 50/50 Went to the Rostov region for about 3 weeks together with another parcel
Теперь я настоящая слизеринская сука. Драко мной доволен...) Короче, что можно сказать по поводу куска металла? Классное колечко, по размеру подошло. Надеюсь, прослужит долго. Крутое короче, заказывайте. Не пожалеете.
It's been about a month. I'm happy with everything, I was very pleased that you can adjust the size of the ring
The ring is cute and beautiful, in the dark it glows blue pleasant light, bright enough if you recharge over the lamp. The Dragon itself in the daylight looks cute covered with white paint, but it looks beautiful. The size of a slightly larger wing is very bad even not to touch them. In general, very cool.
Very cool ring! I was delighted, I did not think that it would actually glow even so bright. All my friends also appreciated. Arrived in 15 days together with other goods from China
Everything came, just turned out in time for tronsporterovki, began to straighten out the crack fragile, delivery 21 den.
I thought it would be thicker. The ring is good, made of metal, the width is adjustable
Отличные колечки за цену менее доллара. Размер можно корректировать сгибанием. Доставка более месяца.
заказ соответствует описанию. продавца рекомендую. светиться в темноте.
The ring is happy, its size is about 7, although I have 6, but I will still wear it. Thank you very much, for such a good product❤. The store and his product I advise!