We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewelntime. Jewelry Online Store. Free Shipping on all orders. (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty are worth it. I love them.
So beautiful and good guality! I took white, black and red!
Received in 2 weeks very very fast and very pretty I recommend it
I love annnn, they really are pretty muuuyy, it's already my request and as they always arrive in time and very well packed. Thank you very much store for your attentions and services!
They are very nice and fit well if you have the fine doll.
Not yet unpacked, but it does not look bad, it went long before Astrakhan
descrição do produto muito precisa! adorei as pulseiras! recomendo o vendedor.
Bracelet cool quality, as in the photo, you can wear separately, I will order more!
Looks super nice. Not a stones, plastic I think but looks cool. Love it
отличные браслеты, на резинке, все как на фото, но думала они скреплены, а они все по отдельности. С продавцом не общалась, небыло необходимости
Просто замечательные. Рекомендую. Быстрая доставка. Все сложено красиво. Товар лучше чем на фото. Довольная. Оформлю новый заказ.
Bracelets are whole and neatly made. You can wear all three at once, but you can separately. Shipping fast.
Beautiful bracelet, they are Not in any way connected to each other, so when you order the few pieces, can miksować single bracelets. Fast delivery, half a month to Netherlands. Recommend.
I doubt that the stones are natural, just not plastic, already good! The bracelet looks pretty, everything is in the kit, I liked it!
Ślicznie though they would be a little bigger
Beautiful bracelet! It looks exactly like the pictures, came in perfect condition. I recommend and definitely will order more!
Very beautiful bracelet! Snug fit around the wrist with some room for stretching. My wrist is 7” and it fits comfortably. I will order more colors. Thank you!
Beautiful bracelet, made normally. Looks decent
Beautiful bracelets, correspond to the photo of the store, I really liked. Delivery fast, only 11 days to Lipetsk region, track tracked.
Exactly, it takes a month to arrive. This beautiful pulceras.