We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewelntime. Jewelry Online Store. Free Shipping on all orders. (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The ring looks original. I bought it with earrings. Recommend. I took the size according to reviews, I have Russian 17.
The ring is beautiful, but for me without the effect of wow. I guess I'm not a fan of such rings, but bought because of a big discount and reading reviews. Greed destroyed)))). But the ring itself is beautiful, with many small details, perfectly designed. It seems that the Pearl fell into liquid gold, and the spray was taken and frozen. Looks nice. Here I, like, and I love pearls very much, and a combination of silver/gold I adore, but I'm missing something here. By the way, the Pearl in this ring without overflows, but just ordinary, although with an ideal coating. The coating is not black, but gray, which I like a lot more. Ninth full, because. Shinka's narrow. To the store Thank you very much. This is my наилюбимейший jewelry store
Cool ring, I liked it and the price came out 180r.
Purchase is very satisfied! The ring is beautiful, the size approached just. Not the first purchase from this store and always everything at the highest level. Delivery-just under a month. Recommend!
The ring is cool, I'm happy. I got with earrings together, in principle it looks like a set. I advise everyone!
Balde ring, very beautiful. Shipping fast.
Ornaments really liked, thank you to the store came very quickly class.
Delivery 14 days mineral waters, all as in the photo, I recommend.
A rare case when I liked more than in the photo)
The ring pleased its half on the kaнуне March 8, the store many thanks
Beautiful ring. For my taste, DC rings almost lack grace, all too large. A kilometer says it's jewelry, not jewelry. But in general, interesting not beaten designs. Quality and Service in the store at the level. For fans of interesting jewelry-I recommend.
Кольцо просто супер, красивое. Дизайнеры молодцы, в этом магазине много интересных находок. Рекомендую к покупке
The ring is very beautiful, the delivery is fast enough. Thank you!
Very beautiful ring, the work is excellent, the size is exactly on the grid. Thank you to the store for the excellent work and fast delivery. I highly recommend
This is my second order from this store, came along with the set in one box all very well packed, the quality of the ring is 10 C +, in general, I am very pleased with this jewelry and I hope, that and then this shop Mei will not unravel. To the store Thank you very much for the fast delivery (just over a week) and quality.
пришло ровно за месяц. успел получить к 8 марту, за 2 дня до праздника. Отслеживание осуществлялось. Получат пришел по отслежке, на почте даже разобрать толком не успели. Женщина сказала, что нравится. Но когда они успеют всё это на себя нацепить? Отправлено в шкатулку, т.е. в сундук. "Вот вырастет внучка, и все ей отдам!"- она про подарки.
Stunningly beautiful ring, very satisfied, thank you to the store for the excellent product
Very beautiful ring, definitely worth your money, it looks unreal! Delivery is incredibly fast. I'll order more.
The order went to Volgograd for 2 weeks. The goods came in a cardboard box. Inside was a bubble wrap in which the ring was packed. The ring lay in a sealed bag. I ordered a ring in the amount of 7, which corresponds to the Russian size 17. I ordered the products of this store for the first time. The ring is very cool, made qualitatively and beautifully. The order is very satisfied. Seller and shop recommend
To the Leningrad region, the parcel reached 19 days. Very beautiful ring.