We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewelntime. Jewelry Online Store. Free Shipping on all orders. (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Duge class ringlet, act to handle, all akuratno zrobleno, to udevnu at the Lion's house 7 days ago
Was sent at 12.28 and came on January 21 One Ring was pompous
We came for 2 types, dugé shvidko. narno vividyut on the handles.
For such a penny are cool rings. With a manicure will look generally hot. Rings of all different sizes, you can combine as you like. Came intact for 2-3 to Novosibirsk
Rings are cool, they look very beautiful, but they are small enough, they do not look on my thick fingers. It came quickly enough, the parcel was combined with other goods from other stores. I'm happy with the purchase, I wear it on the fingers.
I was very pleased with my order. The product corresponds to the description, on the handles looks very stylish and beautiful. Definitely recommend to buy. Thank you store for this beauty
beautiful and accurate.. exactly has photo.. I so much love them... thank you store all 5 stars and fully recommend seller
Быстрая доставка, товар соответствует описанию, приятная цена! Рекомендую!
A pretty set of rings to photograph the manicure is what you need. delivery fast, received at the mail.
ARC class rings
The quality is not very good but for the price is OK, they are different sizes but you can open them even more
bague très jolie comme sur la photo, livraison assez rapide
The three rings I am not wearing are too big and only one is adjustable. I am very satisfied with the rest they’re pretty and as I expected them. They also arrived earlier.
I will wear 2 or 3 of them, the rest are big, generally happy, as I wanted to eat on the thumb and this is excellent))) it went almost 1.5 months to Tomsk,
Only those that can be adjusted on the left) put on how to fit
It came for about 2 weeks. Much earlier because it's a combined delivery. Really beautiful
Super) thanks to the store, the goods correspond to the description. Pts quickly delivered by courier to the door⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;
I ordered 01.04.2021. in Kazan it was already 14.04.2021. Fast shipping. Rings are cute. There are, as small on folanga, and large. I did not communicate with the store.
The rings look great. Came very quickly to Ukraine, to the West. About 20-22 days. The goods did not serve Alas when they got into the country. I recommend)))!