We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jewelntime. Jewelry Online Store. Free Shipping on all orders. (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Rings sent quickly (went about 2-3 weeks to Krasnodar). Beautiful and neat, but on strongly thin fingers will be large (less than 17-17.5), but some rings can be adjusted. The second photo shows that the ring from above after the socks has already slightly darkened.
Bought for my sister and she loved, came all in perfect condition!
Sizes agreed, although some are a bit too wide, but all great quality!!!
Loved Too! Arrived over 20 days ahead of schedule. Only two that came with problem, one without a pebble and a ball larger than the other, but not interfere with anything, came the same picture!
todos vienen hermosos aunque un poco grandes para mis dedos, quería usarlos en los nudillos pero fue posible, sun así la calidad por el precio es la mejor!! me gustaron mucho!!
They're exactly like the picture, very pretty, golden and bright, didn't take long to arrive, 20 days being exact. They're worth what they cost!
Os anéis são exatamente como na foto, chegou muito rápido e são bonitos. O único problema é que são grandes, entretanto alguns deles cabem perfeitamente e outros é ajustável ao dedo. No geral eu recomendo.
Yeaaaaaaaaaaaaaaaaaaahhhh yeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhh yyyyyeeeeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhh,,,,,,,,, trop beau franchement j’ai trop kiffé trop aimé, c’est grave stylé , bien emballé,, voyons voir pendant combien de temps ça tiendra
The product arrived in perfect condition as shown in the recommended Image
Son hermosos tal y como en la foto iguales, los súper ame, me quedaron a la perfección , no hubo necesidad de comunicarme con el vendedor ya que llegaron antes, mucho antes de la fecha establecida.
Order to Tyumen reached in 2 weeks, one ring did not report well, nothing terrible. All as in the description. Beautiful rings.
Just like in the pictures.
I just received it. Thank you so much for the product. The rings are worth the price!
gostei bastante dos produtos.. claro que tem q ter certos cuidados para manter bonitos como não molhar! mas estou bem satisfeita! comprarei mais com certeza.. foi rápido a entrega e bem embalado!
Extremely cute and nicely made rings, it can be combined in various ways, very fast delivery. Recommendations
Shipping was 1-1.5months. Items arrived well packaged and they absolutely match its product description - Would highly recommend!!
Beautiful! They came in a bag, came the 8, very nice and good quality. Some left me big but I have thin fingers. I recommend the product
I charm myself just like the one in the slightly fragile Photo most likely unpainted but for the price it's perfect!
I like, the price is perfect, I have thick fingers so some not served me, but am very satisfied with the product.